Terms of service
Terms of Service
Overview
Welcome to Hanchuan Yunqi E-commerce Co., Ltd.!
The terms "we", "us" and "our" refer to Hanchuan Yunqi E-commerce Co., Ltd. We operate this store and website, including all related information, content, features, tools, products and services (the "Services"), in order to provide you with a curated shopping experience.
This website is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service ("Terms") describe your rights and responsibilities when you use our Services. Please read them carefully, as they include important legal information regarding your rights, including disclaimers and limitations of liability.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use our Services.
Section 1 - Access and Account
By using our Services, you confirm that you are of legal age in your jurisdiction, or that you have permission to allow minors under your care to use the Services.
You may be required to provide personal information such as email, billing, shipping, and payment details to complete purchases.
You are responsible for ensuring all information provided is accurate and up to date.
You are also responsible for maintaining the security of your account credentials and all activities under your account.
Section 2 - Our Products
We aim to display product information as accurately as possible. However, we cannot guarantee that product colors or appearance will be identical across all devices.
We do not guarantee that product appearance will fully meet your expectations.
We reserve the right to modify or discontinue products at any time.
Section 3 - Orders
When you place an order, it is considered an offer to purchase.
We reserve the right to accept or decline any order at our discretion.
An order is only confirmed once payment has been successfully processed.
We may contact you if we need to cancel or modify your order.
All purchases are subject to our Refund & Return Policy.
Section 4 - Pricing and Billing
Prices may change without notice.
The final price is the price displayed at checkout.
Prices do not include taxes, customs duties, or import fees unless otherwise stated.
You agree to provide accurate payment information and authorize us to charge your selected payment method.
Section 5 - Shipping and Delivery
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by carriers, customs, or other external factors.
Once the order is handed to the carrier, risk of loss passes to the customer.
Section 6 - Intellectual Property
All content on this website, including text, images, designs, logos, and graphics, is owned by or licensed to Hanchuan Yunqi E-commerce Co., Ltd. and protected by intellectual property laws.
You may not copy, reproduce, or use any content without written permission.
Section 7 - Optional Tools
We may provide access to third-party tools. These tools are provided "as is" without warranties.
We are not responsible for any issues arising from your use of third-party tools.
Section 8 - Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their content, accuracy, or policies.
Section 9 - Shopify Relationship
Our store is hosted by Shopify, but all transactions are between you and Hanchuan Yunqi E-commerce Co., Ltd.
Shopify is not responsible for product issues, claims, or disputes.
Section 10 - Privacy Policy
Your personal data is handled according to our Privacy Policy.
Please review it for details on how your information is collected and used.
Section 11 - Feedback
If you submit feedback or suggestions, you grant us the right to use it for any purpose, including commercial use.
You confirm that your feedback does not violate any third-party rights.
Section 12 - Errors and Inaccuracies
We reserve the right to correct any errors, inaccuracies, or omissions at any time, including after orders are placed.
Section 13 - Prohibited Uses
You agree not to use the Services for any illegal or harmful activity, including but not limited to:
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Fraud or misrepresentation
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Unauthorized access or hacking
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Spam or malicious activity
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Infringing intellectual property rights
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Scraping or automated data collection
We reserve the right to terminate access if these terms are violated.
Section 14 - Termination
We may terminate or suspend access to our Services at any time without notice.
Certain sections of these Terms will continue to apply after termination.
Section 15 - Disclaimer of Warranties
Our Services and products are provided "as is" and "as available".
We do not guarantee uninterrupted or error-free service.
Section 16 - Limitation of Liability
To the fullest extent permitted by law, Hanchuan Yunqi E-commerce Co., Ltd. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.
Section 17 - Indemnification
You agree to indemnify and hold harmless Hanchuan Yunqi E-commerce Co., Ltd. from any claims resulting from your use of our Services or violation of these Terms.
Section 18 - Severability
If any part of these Terms is found to be invalid, the remaining provisions will remain in effect.
Section 19 - Entire Agreement
These Terms represent the full agreement between you and Hanchuan Yunqi E-commerce Co., Ltd.
Section 20 - Assignment
We may transfer or assign these Terms without notice. You may not transfer your rights without our permission.
Section 21 - Governing Law
These Terms are governed by the laws of the jurisdiction where Hanchuan Yunqi E-commerce Co., Ltd. is registered.
Section 22 - Changes to Terms
We may update these Terms at any time. Continued use of the website means acceptance of changes.
Section 23 - Contact Information
If you have any questions, please contact us:
Company Name:
Hanchuan Yunqi E-commerce Co., Ltd.
Email:
info@yunqicustom.com
WhatsApp:
+86 18674012708
Business Address:
Room 310, Unit 3, Building 8, Xihu International Plaza, Xihu Avenue, Xiannüshan Subdistrict, Hanchuan City, Xiaogan City, Hubei Province, China
Support Hours:
Monday – Friday
9:00 AM – 6:00 PM (GMT+8)