Contact Us
We'd love to hear from you
Business Hours
Mon - Fri, 9:00 AM - 6:00 PM
China (GMT+8)
Common Queries
Before reaching out, you may find the answer below:
Check your order status in your account dashboard. You will also receive email updates with tracking information once your order is dispatched.
You can request a photo change before production begins. Once your preview has been approved and production has started, changes are not possible.
Each piece takes 7-14 business days to handcraft, depending on complexity and current demand. Shipping time is additional.
Contact us within 48 hours of delivery with photos of the damage. We offer free replacements or full refunds for items damaged in transit.
Location
Room 310, Unit 3, Building 8, Xihu International Plaza, Xihu Avenue, Xiannüshan Subdistrict, Hanchuan City, Xiaogan City, Hubei Province
Ready to turn your favourite photo into art?
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